Why Choose CrafterCMS?

Why Our Customers Love Us

With so many headless CMSs on the market, we know that choosing CrafterCMS to build your digital experiences is a huge business decision that impacts your bottom-line for years to come. Which is why we are so proud when our customers share with us their stories of triumph when utilizing CrafterCMS.

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94% Say Fully Meets Headless Requirements

Customers are happy to report that CrafterCMS fully meets the requirements of what they need out of their headless CMS.

100% Say They Love Quality of Support

Our customers rate quality of support as fantastic. We're so proud of this because it means that your organization can focus on what it does best and we can help support that.

87% Report Ease of Setup

Customers report that from the extensive documentation, to the testing of new features, getting set up and started with CrafterCMS is a breeze.

CrafterCMS Testimonials

"Awesome multi-channel digital experience platform" -- read the full review on

"Incredible headless platform easy to adapt to multiple business use cases" -- read the full review on

"Well-designed flexible architecture" - read the full review on

"Modern multi-tenant CMS with outstanding customer support" - read the full review on

Some Features Our Customers Love

Easy Content Authoring & Publishing

"CrafterCMS helped to turn a massive database of content into an easily manageable global website."

Personalized Digital Experiences

"We were having trouble engaging our clients, but we’ve seen an increase in brand engagement thanks to the built-in content targeting and personalization features."

Prompt Customer Service

"My favorite part about working with CrafterCMS is their prompt customer service. They're always there to swoop in and solve the problem, and they do it with a smile! " 

Modular, Microservices Architecture

"CrafterCMS has a well architected modular design, which gave us great flexibility during our adoption."

Git-Based Repository

"The fact that code, content, and configuration are in one place makes it very easy to synchronise dev, authoring, and production systems. Testing features couldn’t be any easier than just switching branches."

Extensible APIs

"Easy to add API endpoints for search, categorization, filtering, indexing, caching, etc." 

Seamless Integration

"I love how seamless the system is across all platforms and how it engages prospects and clients."

Audit Log

"Super helpful in finding the responsible authors so issues can be easily rectified."

  • For many global footprint solutions I used the Crafter solution to power Marriott digital experiences. We found the software to be flexible enough to meet all of our customer touch points (mobile, desktop, kiosk, email, web, video) and the leadership team willing to jump in and develop solutions in partnership with us.

    Eric Scholz
    Marriott International
  • We needed a CMS that required minimum technology understanding in creating and publishing a page [for our non-techincal users], and Crafter fulfilled that role with an easy-to-use interface simplifying the reading and publishing of content.

    Priyanka Komala
    National Academy of Sciences
  • As a Java/Spring developer, I feel empowered by Crafter’s extensible API; we can create what our sites need using technologies we know.

    Michael Oryl
    Penn Mutual
  • The implementation of CrafterCMS enabled us to publish new content quickly, push ownership and responsibility out to each publishing unit, and provide total site control with minimal IT involvement.

    Martha Stephenson
    Harvard Business Publishing
  • We chose CrafterCMS for its ease-of-use for our entire team of authors, developers, and operations. It was much easier than other CMS platforms for our developers to adopt, and our authors are now able to quickly and easily deploy new content for our customers.

    Johanna Neef
    Thalia Bücher GmbH
  • CrafterCMS has streamlined Mastercard’s digital brand and facilitated its reputation as an innovative and ambitious company. We were able to create global consolidation that allowed non-technical users to easily manage content in one centralized, strategic platform. 

    Jay Mandel
    Mastercard International