Crafter Support We have your back
Crafter Support is about a relationship
Your organization is constantly changing; from changes in staff and systems to new projects, new partners, and new channels, you live in a dynamic world. For a digital experience platform to be successful, it must be adaptable.
Crafter Support is made for the real world. We combine that innovation with testing, certification, and support for use in mission critical enterprise environments. Through support and as a customer, you participate and even influence the future development of the platform.
Support
Leverage trusted support from CrafterCMS experts
- Offered with a range of SLA options
- Guaranteed availability
- Call tracking and bug prioritization
Fully Tested
Ready for enterprise environments with the highest stability demands
Upgrades and maintenance
Ongoing tracking and monitoring of your issues
- Future upgrades
- Bug fixing and service packs when needed. Bug fixing and service packs when needed. Bug fixing and service packs when needed
- Patch distribution with back porting
Certified Platform Stacks
So you always have the confidence of knowing CrafterCMS works with the critical software in your enterprise
